Returns & Exchanges
At Serene Herbs, we want you to feel as good as our sustainable fabrics. If your purchase isn't a perfect fit, we offer a hassle-free 30-day return policy for all unworn apparel in its original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items with all original tags attached and include the packing slip provided in your confirmation email.
Ship It Back
Download and print your prepaid shipping label, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or ship out your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing